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Delete your account

Last updated: October 9, 2026

You can delete your QuintaCapsa account and everything in it yourself, at any time, in the Android app or on the website. It takes a minute

What gets deleted

Everything goes at once, on every device, and can't be undone. Feedback messages you sent are kept, but no longer linked to you or your email. Payment receipts that Stripe or Google Play keep for billing and tax purposes stay with them

First, cancel a subscription

Deleting your account doesn't stop a Pro subscription, so cancel it first. If you subscribed in the Android app, cancel it in the Play Store (your profile picture, then Payments and subscriptions, then Subscriptions). If you subscribed on the website, use Manage billing on the Account screen

In the Android app

  1. Open Boxes and tap the account icon in the top right corner
  2. Scroll down and tap Delete account
  3. Tap Delete account again to confirm

On the website

  1. Go to quintacapsa.com/app and sign in
  2. Open Boxes and select the account icon in the top right corner
  3. Select Delete account, then confirm

Can't sign in?

Email support@quintacapsa.com from the address your account uses and ask us to delete it. We'll delete the account and all its data, and confirm by email within 30 days